Cookie Policy

Last updated: May 23, 2026

This Cookie Policy explains how the company uses cookies and similar technologies on our website for official ticket sales to Indonesia's UNESCO World Heritage Sites. It details what these technologies are, why we use them, and your rights to control our use of them. By continuing to browse our website, you consent to the use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work more efficiently, provide personalized experiences, and gather analytical data. These tiny files enable the website to remember your actions and preferences over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

Why Do We Use Cookies?

We use cookies for several important reasons, primarily to ensure the smooth operation of our official ticket sales platform. They help us help your booking process, remember your preferences for future visits, and analyze website traffic to improve user experience. Plus, cookies allow us to personalize content and present relevant information about our unique UNESCO site experiences, such as Borobudur sunrise tours or Ramayana Ballet performances, enhancing your journey with us. We also use them for marketing purposes to inform you about special events like Waisak or Full Moon Festivals, always aiming to enrich your cultural exploration.

How Can You Control Cookies?

You have the right to decide whether to accept or reject cookies. Most web browsers allow you to control cookies through their settings preferences, which you can usually find in the 'options' or 'preferences' menu of your browser. However, please be aware that if you choose to reject cookies, it may impact the functionality of certain parts of our website, including the ability to complete ticket purchases or access personalized features. Disabling some cookies might prevent you from fully experiencing the rich features offered by our official platform.

Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Cookie Policy on this page with an updated 'Last updated' date. We encourage you to review this policy regularly to stay informed about our use of cookies.

Type Purpose Duration
Essential Required for the website to function properly and cannot be disabled. Session
Analytics Help us understand how visitors interact with our website to improve performance. Up to 2 years
Marketing Used to display relevant advertisements and track campaign effectiveness. Up to 1 year
Preferences Remember your settings such as language, region, and display preferences. Up to 1 year

Contact Us

Email: support@candiconnect.com

Address: Jl. Senayan No. 179, Jakarta 14872

By using this site you accept our use of cookies. Details in our Cookie Policy and Privacy Policy.